Privacy Policy for LegacyX UK Inc.

Effective Date: 23 October 2025
Last Updated: 23 October 2025

At LegacyX UK Inc. Limited (“LegacyX”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our digital services — including the LXDC mobile application and the Vortex website (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following categories of personal information when you use LXDC or Vortex:

a. Account & Contact Information

  • Name, email address, phone number, postal address, and other contact details you provide when creating an account or contacting us.

b. Login & Profile Information

  • Username, password, and profile data (e.g. bio, photos, gender, interests, preferences).

c. Payment & Transaction Information

  • Billing details, payment method, and transaction records for purchases or subscriptions (processed securely through Apple App Store, Google Play, or other authorised providers).

d. Device & Technical Data

  • IP address, browser type, device model, operating system, time zone, and app version.

e. Usage Data

  • Information on how you interact with LXDC and Vortex (e.g. pages visited, features used, in-app behaviour, and interaction logs).

f. User-Generated Content (LXDC only)

  • Photos, messages, posts, or other content shared through the app.

    Note: We do not monitor private communications, but we do moderate reported content to ensure compliance with our community guidelines and Apple’s policies.

2. How We Use Your Information

We use personal information for the following purposes:

  • To Provide and Maintain Services: Enable account creation, deliver app and website functionality, and maintain reliable service performance.

  • To Improve and Personalise Experiences: Analyse usage trends and optimise user experience on LXDC and Vortex.

  • To Communicate with You: Send notifications, account updates, and security alerts.

  • To Process Payments: Manage subscriptions, purchases, and refunds via trusted payment processors (Apple, Google, or Stripe).

  • To Enforce Safety and Compliance: Detect, prevent, and respond to abusive, fraudulent, or illegal behaviour.

  • To Send Marketing Communications: With your consent, we may send promotional messages, newsletters, or offers. You can opt out at any time.

3. Sharing of Information

We do not sell or rent your personal information.
We may share limited data in the following cases:

  • With Service Providers: For hosting, analytics, payment processing, customer support, or security monitoring.

  • For Legal Reasons: To comply with applicable laws, respond to lawful requests, or protect our rights and users.

  • With Business Partners: Only with your explicit consent for features or promotions involving third-party services.

4. Data Protection & Security

  • We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
    While no system is entirely secure, we continually review and update our security practices to meet industry standards.

5. Data Retention

  • We retain personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
    Inactive or deleted accounts may have residual data retained in backups for limited periods for compliance or security purposes.

6. Your Rights (Under UK GDPR & Global Privacy Laws)

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing communications

  • Request portability of your data in a readable format

You can exercise these rights by contacting us using the details below.

7. Children’s Privacy

  • Vortex is for the use of the ages 18+

  • LXDC - 9+
    We do not knowingly collect data from minors.
    If we become aware that personal data has been collected from a child without consent, we will delete it promptly.

8. Links to Third-Party Services

  • Our Services may contain links to third-party websites, payment gateways, or social networks.
    We are not responsible for the privacy practices or content of those third parties.
    Please review their privacy policies before providing personal information.

9. Updates to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.
    Any updates will be posted on this page with a new “Last Updated” date.
    We encourage users to review this Policy periodically.

10. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

LegacyX UK Inc. Limited
📍 Address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
📧 Email: info@legacyx.uk